Learn About Our Equipment Warranties

Our commitment to quality and reliability is reflected in our comprehensive warranty offerings.

All refurbished infusion pump sales, including the Baxter 6200,6201 and 6301 series and Heska 2.2 IV Pumps are backed by a full two-year warranty.

All refurbished syringe pumps, water therapy pumps, mini IV pumps and fluid warmers are backed with a full one-year warranty that covers parts and labor. Normal wear and tear on certain items can also be included.  

The warranty for new equipment varies, ensuring you can choose the most suitable option for your practice.

With covered parts and labor, including normal wear and tear, you can have peace of mind knowing that your equipment is protected. Our limited warranty on accessories like drop sensors, power cords, patient cables, and lead wires further underscores our commitment to customer satisfaction.

We stand behind the functionality and quality of our equipment.

0-60 Days

In the rare instance where a return is necessary, we offer a total cash back on all refurbished returns within 60 days of the shipping date, provided that the equipment is in functional condition and the original packaging (or equivalent) is utilized in the returned shipments.

60-120 Days

For returns between 60 and 120 days after shipment, customers will receive a credit, which can be applied to other purchases. However, the equipment must still be functional; any necessary repairs will be the customer’s responsibility.

We value your equipment’s longevity and performance. Our preventative maintenance (PM) service ensures its ongoing reliability.

The non-warranty PM service, priced at $95.00, includes functional tests, calibrations, battery capacity tests, safety tests, cleaning, and lubrication. While it does not cover additional repairs not under warranty, it provides an opportunity for proactive equipment maintenance.

To facilitate your experience with us, we offer free shipping on all warranty repairs, ensuring that any covered repairs are hassle-free.

Additionally, any purchases made outside Minnesota will not incur sales tax, providing further value and savings for our customers.